In principle, you can use our website without providing any personal data. If a person concerned wishes to use services of my company via my website, it might be necessary to process personal data.
If it is necessary to process personal data and there is no legal basis for such processing, I always obtain the consent of the person concerned.
The processing of personal data (e.g. name, address, e-mail address or telephone number of a person concerned) is always carried out in accordance with the Basic Data Protection Regulation (DSGVO) and in compliance with the country-specific data protection regulations applicable to us.
With the following data protection declaration I would like to inform the public about the type, scope and purpose of the personal data that I collect, use and process.
Likewise, affected persons are informed by this data protection declaration about the rights to which they are entitled.
As the person responsible for processing, I have implemented numerous technical and organisational measures to ensure that the personal data processed via my website is protected as completely as possible.
However, data transmissions via the Internet can, in principle, contain security gaps.
Therefore a 100% protection cannot be guaranteed. Therefore, every person concerned can of course also alternatively transmit personal data to me, e.g. by telephone.
This data protection declaration is based on the definitions used by the European legislator for directives and regulations when the DSGVO was adopted (Article 4 DSGVO).
This data protection declaration should be both easy to read and easy to understand for every person.
In order to ensure this, I would first like to explain the terms used.
These definitions are used in this data protection declaration, among others:
person in charge:
Susanne Grebe 31f Grünenthaler Straße, 52072 Aachen
Susanne Grebe Coaching - Mediation - Workshops
When visiting the website
You can use our website without disclosing your identity.
When you call up our website, the browser used on your end device automatically sends information to the server of our website.
This information is temporarily stored in a so-called log file. The following information is recorded without your intervention and stored until it is automatically deleted:
The above-mentioned data will be processed by us for the following purposes:
The legal basis for data processing is Art. 6 para. 1 sentence 1 letter f DSGVO. My legitimate interest follows from the above-mentioned purposes for data collection.
Under no circumstances will I use the data collected for the purpose of drawing conclusions about your person.
When using our contact form
If you have any questions of any kind, we offer you the possibility to contact us via a form provided on our website.
In order to do so, it is necessary to enter a valid e-mail address so that I know who the enquiry comes from and can answer it. Further information can be given voluntarily.
It is your free decision whether you want to enter this data in the contact form.
The data processing for the purpose of contacting me is carried out in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO on the basis of your voluntarily given consent.
The personal data collected by me for the use of the contact form will be automatically deleted after the completion of your request.
For orders via my website
You can place orders through my website as a guest without registering.
Your personal data will be entered into an input mask and transmitted to me and stored.
If you place an order via our website, I will collect the following data both in case of a guest order in the shop:
The collection of this data is carried out,
During the ordering process, your consent to the processing of this data is obtained.
The data processing is carried out in response to your order and is required in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO for the purposes stated for the appropriate processing of your order and for the mutual fulfilment of obligations arising from the purchase contract.
The personal data collected by us for the processing of your order will be stored until the expiry of the statutory storage obligation and deleted thereafter, unless I am obliged to store the data for a longer period of time in accordance with Article 6 Paragraph 1 S. 1 lit. c DSGVO due to tax and commercial law storage and documentation obligations (from HGB, StGB or AO) or you have consented to storage beyond this in accordance with Article 6 Paragraph 1 S. 1 lit. a DSGVO.
Your personal data will only be passed on to third parties by me to the service partners involved in processing the contract, e.g. the logistics company commissioned with delivery and the credit institute commissioned with payment matters.
In cases where your personal data is passed on to third parties, the amount of data transmitted is limited to the minimum necessary.
In the case of payment via PayPal, credit card via PayPal, direct debit via PayPal or "purchase on account" via PayPal, we pass on your payment data to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal") within the scope of the payment processing.
PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or "purchase on account" via PayPal.
PayPal shall use the result of the credit assessment with regard to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method.
The credit report may contain probability values (so-called score values).
If score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure.
Among other things, address data is included in the calculation of the score values.
You can find further information on data protection law in the PayPal data protection principles: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Your personal data will not be transferred to third parties for purposes other than those mentioned above.
We will only pass on your personal data to third parties if:
Information is stored in the cookie that is related to the specific terminal device used. However, this does not mean that I will get to know your identity immediately.
These are automatically deleted after leaving my site.
Furthermore, I also use temporary cookies to optimize the user-friendliness of my website. These cookies are stored on your device for a certain period of time.
If you visit my site again to make use of my services, it is automatically recognized that you have already been to my site and which entries and settings you made so that you do not have to enter them again.
These cookies enable me to automatically recognize that you have already been on my website when you visit it again. These cookies are automatically deleted after a defined time.
The data processed by cookies is required for the purposes mentioned above to protect my legitimate interests and those of third parties in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO.
Most browsers accept cookies automatically.
However, you can configure your browser so that no cookies are stored on your computer or so that a message always appears before a new cookie is created.
However, completely deactivating cookies may mean that you cannot use all the functions of my website.
The links published on my website are researched and compiled by me with the greatest possible care.
However, I have no influence on the current and future design and content of the linked pages.
I am not responsible for the content of the linked pages and expressly do not adopt the content of these pages as my own.
For illegal, incorrect or incomplete contents as well as for damages resulting from the use or non-use of the information, only the provider of the linked website is liable.
The liability of the person who merely refers to the publication by a link is excluded.
I am only responsible for external references if I have positive knowledge of them, i.e. also of possible illegal or punishable content, and if it is technically possible and reasonable for me to prevent their use.
The tracking measures listed below and used by me are carried out on the basis of Art. 6 para. 1 sentence 1 lit. f DSGVO.
With the tracking measures used, I would like to ensure a needs-based design and the continuous optimization of my website.
On the other hand, I use the tracking measures to record the use of my website statistically and evaluate it for the purpose of optimising my offer for you.
These interests are to be regarded as justified in the sense of the above-mentioned regulation.
The respective data processing purposes and data categories can be taken from the corresponding tracking tools.
For the purpose of designing and continuously optimizing my pages according to my needs I use Google Analytics, a web analysis service of Google Inc.
https://www.google.de/intl/de/about/ (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter "Google").
In this context, pseudonymised user profiles are created and cookies (see section 5) are used.
The information generated by the cookie about your use of this website such as
are transmitted to a Google server in the USA and stored there.
The information is used to evaluate the use of the website, to compile reports on the website activities and to provide further services associated with the use of the website and the Internet for the purposes of market research and the design of these Internet pages in line with requirements.
This information may also be transferred to third parties if required by law or if third parties process this data on our behalf.
Under no circumstances will your IP address be merged with other data from Google.
The IP addresses are made anonymous so that an assignment is not possible (IP masking).
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on https://tools.google.com/dlpage/gaoptout?hl=de.
As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from recording the data by clicking on the above link.
An opt-out cookie is set to prevent the future collection of your data when you visit my website.
The opt-out cookie is only valid in this browser and only for my website and is stored on your device.
If you delete the cookies in this browser, you will need to set the opt-out cookie again.
You can find further information on data protection in connection with Google Analytics under the following link in the Google Analytics help: https://support.google.com/analytics/answer/6004245?hl=de
I use social plugins of social networks (e.g. Facebook, Twitter, Google+) on my website on the basis of Art. 6 para. 1 sentence 1 lit. f DSGVO in order to make my company better known.
The advertising purpose behind this is to be regarded as a legitimate interest within the meaning of the DSGVO.
The responsibility for data protection compliant operation is to be guaranteed by their respective providers.
The integration of these plugins by me is done by the so-called two-click method to protect visitors of our website in the best possible way.
VISITOR ACTION-PIXELS AND EVENTS FROM FACEBOOK
We use the "visitor action pixel" of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") within our Internet presence.
This allows us to track the behavior of Facebook users after they have been directed to the provider's website by clicking on a Facebook advertisement.
This process is used to evaluate the effectiveness of Facebook Ads for statistical and market research purposes and may help to optimize future advertising efforts.
When you visit our website, your browser loads the necessary code from Facebook.
For this purpose, the browser you use must connect to the Facebook servers.
This enables Facebook to know that our website has been accessed via your IP address.
The use of Facebook Events is for the purpose of planning and promoting actions on our website and allows you to register for participation in our actions or to find out details about our actions via Facebook.
This represents a legitimate interest in the sense of § 6 paragraph 1 letter f) DS-GVO. Your IP address is collected by us to enable transmission to Facebook.
You are not obligated to provide this personal data, but it is not possible to use Facebook Events without providing it.
If you do not want Facebook to assign the personal data collected via our website to your Facebook account at the same time, you must log out of Facebook before visiting our website.
The data collected by Facebook is anonymous to us, so we cannot draw conclusions about the identity of users.
However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook Data Usage Policy https://www.facebook.com/about/privacy/.
You may enable Facebook and its partners to serve ads on and off of Facebook. A cookie may also be stored on your computer for these purposes.
You can prevent the installation of cookies by making the appropriate setting in your browser software, but we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.
You have the right:
If your personal data are processed on the basis of legitimate interests in accordance with Art. 6 para. 1 sentence 1 letter f DSGVO, you have the right to object, in accordance with Art. 21 DSGVO, to the processing of your personal data if there are reasons for doing so arising from your particular situation or if the objection is directed against direct marketing.
In the latter case you have a general right of objection, which will be implemented by me without specifying a special situation.
If you want to make use of your right of revocation or objection, just send an e-mail to
I use the common SSL (Secure Socket Layer) method in connection with the highest encryption level supported by your browser.
Usually this is a 256 bit encryption. If your browser does not support 256-bit encryption, I use 128-bit v3 technology instead.
You can tell if a single page of my website is encrypted by the closed display of the key or lock symbol in the lower status bar of your browser.
I also use suitable technical and organisational security measures to protect your data against accidental or deliberate manipulation, partial or complete loss, destruction or unauthorised access by third parties.
My security measures are continuously improved according to technological development.
Due to the further development of my website and offers above or due to changed legal or official requirements it may become necessary to change this data protection declaration.
The current data protection declaration can be called up and printed out at any time on my website under the following link: https://www.susanne-grebe.de/en/data-protection